Air Conditioning Mackay

Electrical Services

Specialised Air Conditioning Team in Mackay

WES Mackay are your Residential Air Conditioning Experts!

Do you need help with your Air Conditioner?

Mackay and Surrounding Districts – Call Today (07) 4998 5656

Daikin logo

WES Mackay are your Residential Air Conditioning Experts!

We can supply and install air conditioning systems in residential homes for every room of the house. We are approved & accredited installers through the Australian Refrigeration Council Ltd – Lic No AU23767. We choose to supply and install Daikin air conditioning systems.

Daikin are the leaders in air conditioning technology and one of Australia’s most trusted names. We can supply and install split system units, cassettes, multi head units and VRVs. Choosing the right system for the job is important for long term energy efficiency so we can assess your air conditioning needs and advise which type and size unit is best suited for the area.

We back our quality workmanship and products offering five years’ extended manufacturer’s warranty; we can service and repair what we sell.

How Daikin air conditioners work

Most modern air conditioning systems you might encounter are reverse-cycle, meaning they are able to both heat and cool.

Every Daikin air conditioner offers both heating and cooling options. This includes split systems, multi-split and ducted air conditioning installations. Which one is right for you will depend on whether you aim to control the temperature in the whole house or just a few rooms.

Heating – the energy efficient way

The one word you’ll hear over and over again when talking about reverse cycle systems is efficient… efficient in terms of energy use, efficient in cost over time, efficient in heating, efficient in cooling. They really do provide one of the most efficient means of heating a home available, far more efficient that conventional electric fan, bar, or gas heaters.

In fact, modern reverse cycle air conditioning systems are becoming more efficient over time, particularly in terms of energy consumption and cost, making them a very good investment in comfort and health. And as electricity prices continue to rise, air conditioner efficiency is becoming increasingly important.

Did you know that even though winter air seems cold, it actually contains useable heat that can be captured and pumped into your home? The reverse-cycle technology used in Daikin air conditioners extracts this heat from the air outside and creates a warm, cosy temperature within.

This technology, while being very effective, is also more energy efficient than other types of heaters, which convert energy from their power source into heat rather than harnessing the energy already contained in the air outside and moving it inside.


Similar to the heating cycle, Daikin reverse cycle air conditioners will absorb the heat energy from inside the house and blow it outside, thus cooling the inside of the house, perfect for our tropical climate.

Efficiency ratings

Regulations in Australia require consumer air conditioners to be labelled with their energy efficiency rating. These ratings are expressed as stars with the least efficient air conditioners having one star and the most efficient with 10 stars. Heating efficiency is shown in red and cooling efficiency in blue.

Daikin air conditioners have an average energy rating of seven stars and the split systems are some of the most energy efficient available in the Australian market. This is one of the many reasons that here at WES, we only recommend and provide Daikin air conditioning systems.

Daikin Inverter Technology is one of the most energy-efficient ways to heat and cool your home. It gently adjusts power so you reach your desired temperature faster and then maintains it, without fluctuations.

Daikin also builds in loads of great features into their split system air conditioning systems to save you money, including Econo Mode and a standby power function.

Save money with MEPS

MEPS stands for Minimum Energy Performance Standards and the complete Daikin range sold here at WES Mackay not only complies with, but exceeds the Australian MEPS requirements.

Daikin also builds many great features into their split system air conditioning systems to save money for their owners, including economy mode and a standby power function.

Sensitive Choice program

Sensitive Choice is an initiative of the National Asthma Council of Australia, the program carries the distinctive blue butterfly symbol and the purpose is to help improve the lives of those with asthma and allergies. Daikin’s split system air conditioners are the only split systems that carry the blue butterfly symbol.

Daikin air conditioners come with a variety of advanced air purifying technologies designed to target the indoor air pollutants which can trigger asthma and allergies. Daikin is a partner of Sensitive Choice and their website gives details of which Daikin products are approved in Australia.

Ask a Daikin Specialist

When it comes to heating and cooling your home, WES Mackay is your Daikin air conditioning specialist. We are here to help you choose the system that’s just right for you. We can arrange a visit to your home and assess your unique needs, then plan and professionally install the right system for you. In addition, we service what we sell, and offer maintenance and warranty on all Daikin products in our range. At WES, we install split and multi split air conditioning systems as well as repairing split, multi split and ducted air conditioning systems.


Just like a car, you need to regularly service your air conditioners to keep them in premium working order. Regular air conditioner maintenance means your air conditioner will work efficiently, saving you money on your power bill. WES recommends that you should schedule servicing for your air conditioning at least every 12 months, and as frequently as every 6 months depending on how much the system is being used.

Regularly cleaning and maintaining your air conditioners will keeps you and your family healthier as mould, dust, bacteria, and other allergens are cleaned out of the hard-to-reach areas. Simply cleaning the filters is not enough to keep your air conditioner clean.

All of this means that regular servicing is good for your health, your wallet, often means fewer repairs and extends the life of your units. Call the WES office on (07) 4998 5656 to book a service or schedule your future servicing and keep your aircon working efficiently and your family healthy. It can be easy to forget to book a service or leave it last minute and not be able to find someone to do it when you want, but if you schedule it ahead of time it can save a lot of the hassle.

Keep your business and employees working comfortably without interruption with a regular air conditioning maintenance and service plan with WES Mackay.

Preventative maintenance and regular servicing of your business air conditioning and ventilation equipment can:

  • Reduce energy consumption
  • Extend the life of your equipment
  • Keep your building’s environment healthy
  • Help find problems before they occur

Designed to exceed Australian standards, our service programs provide priority response times and same day response to emergency breakdowns. So, whenever a crisis hits, you can depend on WES Mackay to get on the job right away and fix the problem quickly.

WES Mackay is a Daikin stockist which means we have access to Daikin’s top quality commercial air conditioning systems. Call today to find out more information, we can arrange a free design and quote to suit your needs. Click here to view quality Daikin products.

We have a highly experienced team and our primary mission is to not just meet our clients’ expectations, but to exceed them.


With the hot and humid summer we feel in Mackay, our air conditioners certainly get a good workout!
The majority of breakdowns we attend to are usually caused by drain blockages from algae and mould build up. We found that nearly all of these air conditioners have not been serviced in recent years. These breakdowns could have very easily been prevented had the unit been serviced on a regular basis.

Three important reasons why servicing is a must:

1 – Better for the environment
Drains filled with algae and mould lower the energy efficiency of the air conditioner. Clogged air filters will also force the unit to work harder using more energy while delivering less cooling. The extra energy created by an inefficient unit will pollute the environment therefore creating more greenhouse gas emissions contributing to global warming.

2 – Better for your wallet
Better for your wallet: Regular servicing of your air conditioning units will help improve energy efficiency by speeding up the cooling off process therefore reducing the running times and saving money. By carrying out a full strip & clean of your air conditioner, you can save the cost of expensive breakdowns in the future. Not to mention the lengthy time delays waiting for part in the heat of summer!

3 – Better for your health
The units air filters accumulate a lot of dust, pollen, mould and other impurities which can aggravate allergies or worse, cause illness. Keeping the air conditioner filters clean and dust-free will improve the quality of cool air blowing from the unit that we are breathing in.

General Service consists of:

  • General check of air conditioner unit to ensure it is working on all unit functions
  • Clean and deodorize the filters
  • Clean and treatment of the indoor evaporator coil to kill bacteria
  • Check and clean the drain pans and drain hoses
  • Check and clean the outside condenser cowlings as required
  • Check the gas where required
  • Check the installation of exposed refrigeration pipes

Major Service Consists of:

  • All of the above in a general service, plus:
  • Full strip and clean of the barrel fan
  • Full strip and clean of the fan cowling


General Service:

  • $132.00 to service one split system or box air conditioner
  • $121.00 per unit to service two split system or box air conditioners
  • $110.00 per unit to service three split system or box air conditioners
  • $99.00 per unit to service four or more split system or box air conditioners
  • $143.00 per unit to service cassette
  • $220.00 per unit to service a ducted system

Major Service:

  • $176.00 to service one split system or box air conditioner
  • $165.00 per unit to service two split system or box air conditioners
  • $154.00 per unit to service three split system or box air conditioners
  • $143.00 per unit to service four or more split system or box air conditioners
  • $385.00 to service a ducted system
  • $319.00 per unit to service a cassette

** Major Service will only be carried out if required
** Prices are for Mackay
** If faults are found and parts are required, this will be at an additional cost
** Annual servicing will be carried out during May – September months

Please note that servicing will help prevent future problems, however it is not a 100% guarantee that it will stop any future breakdowns.


At WES Mackay, we love selling Daikin Air Conditioning systems because we can offer the after sales service to repair what we sell if ever the occasion arises. If you have purchased an air conditioning system through WES Mackay and there is a fault, contact us today to arrange a time to inspect and repair.

Zip Pay now available for Daikin Air Conditioners + Installation

Daikin is one of Australia’s most trusted names in air conditioning, and here at WES Mackay we are proud to be certified Daikin warranty agent. As a specialist dealer we can assess, plan and install the right air conditioning solution for your home and provide after sales support to ensure continued comfort beyond purchase.

Daikin offer five-year warranty on all their split, multi-split and ducted air conditioners professionally installed in domestic premises in Australia, so when you choose Daikin, you do so with the confidence of knowing you have many years of worry-free comfort ahead.

We offer a wide variety of models to suit your requirements.


Daikin split system air conditioners are approved by the National Asthma Council Australia Sensitive Choice program – they are the only split systems that carry the blue butterfly symbol.

Daikin Range

Split Systems



Wall Mounted

Designed with the latest cutting-edge technologies, the Lite and Multi Lite systems features a compact modern design, delivering air conditioned comfort more quietly than ever before.

Best For:

  • Heating or cooling of small to large rooms
  • Those looking for economical air conditioning
  • When floor standing units are not an option
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Wall Mounted

Delivered in understated confidence, featuring whisper quiet operation, improved energy efficiency and reliability without compromising on style.

Best For:

  • Heating or cooling of small to large rooms
  • Those that are conscious of energy usage
  • Maintaining room ambience


Wall Mounted

Step ahead of the rest, blending in harmoniously with modern decors and delivering whisper quiet comfort at industry leading energy efficiency.

Best For:

  • Heating or cooling of small to large rooms
  • Those that are conscious of energy usage
  • Maintaining room ambience

Multi System

Multi Split System - VRV 4-S RXYMQ3AV4A_02_0


Wall Mounted, Bulkhead, Ducted, Floor Standing, Ceiling Suspended or Cassette

The ultimate multi room air conditioning system with a wide selection of indoor units to suit a variety of room sizes and designs for medium to large size homes.

Best For:

  • Heating or cooling up to 14 rooms
  • Small block sizes with limited outdoor space
  • Large luxury homes
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Wall Mounted, Bulkhead, Ducted & Cassettes

If you’re after multi room air conditioning, Daikin’s Super Multi NX is the clever choice. It takes only one outdoor unit to maintain comfort in up to five rooms.

Best For:

  • Heating or cooling up to 5 rooms
  • Quiet multiple room air conditioning
  • Individual control of air conditioning in each room



Round Flow Cassette

SkyAir / FCA-C(A)VMA

A cassette featuring Daikin’s signature round airflow design that provides improved temperature distribution for superior comfort.

Key Features:

  • New fascia design in white or black options
  • Optional motion & floor temperature sensor
  • R22 retrofit technology

Fully Flat Cassette

SkyAir / FFA-A2VEB

Designed to blend descreetly with modern decor, Daikin’s Fully Flat Cassette features modern, iconic design with an elegant high quality finish.

Key Features:

  • Integrates seamlessly into a 600x600mm ceiling tile
  • Optional presence and floor temperature sensor
  • Whisper quiet operations

Ceiling Suspended

SkyAir / FHA-B(A)VMA

Daikin’s Ceiling Suspended indoor unit can keep cool even the largest of spaces without compromising wall space.

Key Features:

  • Suitable for high ceilings of up to 4.3m
  • Vertical auto-swing with 3 fan speed settings
  • R22 retrofit technology

Air Conditioning FAQs

Why is regular air conditioning servicing important?

Regular air conditioning servicing is essential for several reasons:

  • It helps maintain the efficiency and performance of your system, ensuring that it operates at its optimal level.
  • It extends the lifespan of your air conditioner and reduces the need for premature replacements or costly repairs.
  • It improves indoor air quality by eliminating dirt, dust and allergens that accumulate within the system over time.

How often should I have my air conditioner serviced?

It is generally recommended to have your air conditioner serviced at least once a year. However, certain factors can influence the frequency of service, such as usage patterns, the environment in which the unit operates and the manufacturer’s guidelines. Consult with our professional team to determine the ideal service schedule for your specific situation.

What are the indications that my air conditioner requires maintenance?

Several signs indicate your air conditioner needs servicing, including:

  • Reduced cooling efficiency: If your air conditioner is struggling to cool your space as effectively as before, it may be a sign of underlying issues.
  • Increased energy consumption: A sudden spike in your energy bills without any apparent reason could be a sign of an issue.
  • Strange noises or odours: Unusual noises or unpleasant smells coming from your air conditioner can indicate problems within the system.
  • Poor air quality: If you notice an increase in dust, allergens or a decline in indoor air quality, it could be due to a dirty or clogged air filter.

What is the significance of choosing a reputable air conditioning service provider?

Selecting a reputable air conditioning service agent is crucial to ensure the best possible care for your system. At WES Mackay, we are experienced in handling a variety of Daikin air conditioners. We adhere to industry standards and use proper equipment and techniques during servicing.

Why choose Daikin air conditioners?

Daikin is a well-established and reputable brand in the air conditioning industry. They offer a wide range of high-quality air conditioning products known for their reliability and innovative features, such as inverter compressors, intelligent temperature control and air purification systems that provide superior comfort and indoor air quality.

Are Daikin air conditioners energy-efficient?

Yes, Daikin air conditioners are known for their energy efficiency. Many Daikin models feature inverter technology, which adjusts the compressor speed based on the cooling demand, resulting in significant energy savings. Additionally, Daikin has achieved various energy efficiency certifications and accolades, such as ENERGY STAR® ratings, showcasing commitment to sustainability and reducing environmental impact.

How frequently should I clean my Daikin air conditioner's filters?

Regular filter cleaning is essential to maintain the efficiency and performance of your Daikin air conditioner. The frequency depends on various factors like usage, indoor air quality and the type of filter installed. It is generally recommended to clean the filters once a month or every two weeks. It’s essential to consult the user manual for your specific model to determine the manufacturer’s guidelines.

Call our office for more information today!

Mackay and Surrounding Districts – Call Today (07) 4998 5656